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Category: Product News and Updates

Online Contests – Xeesm/Compete™

Posted by Rob Stevenson in General, Product News and Updates, TopStories Monday, 26 July 2010 03:02 No Comments

Asking your customers to share new ideas and letting all customers vote is one of the most powerful customer engagement methods. You get the most direct Ranked Feedback and create a sense of ownership for your customer base.

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June 12 release – Xeesm Update

Posted by Rob Stevenson in Edge, Flights, Product News and Updates Tuesday, 15 June 2010 15:26 No Comments

Several cool updates on Xeesm!
- New Dashboard for none subscription users
- Report on who is following you in Xeesm
- Updates on XNotes
- Enhancements on Flights with “Space Dominance Report”

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Xeesm/SocialFinder – Know where your customers are

Posted by sitemaster in Best Practices, Flights, General, Product News and Updates Thursday, 3 June 2010 00:40 No Comments

Finding all the social networking profiles of your customers is tedious work. Some companies even shy away from engaging in the social web as they don’t even know if their customers are present in any of the networks. The new “SocialFinder” changes the way you look for your customers. With a single click we grind through approximately 400 Million records and augment your customer profile with social network profiles from LinkedIn, Facebook, Twitter, Flickr, Youtube and over 100 other sites.

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Xeesm Release June/10

Posted by Rob Stevenson in Flights, Product News and Updates Thursday, 3 June 2010 00:33 No Comments

Hey folks, we have some very exciting update with some major enhancements on Xeesm.

Social Finder

Today we release our new SocialFinder, a product some of you are waiting for a long time. Please  see the other post from our boss about the business impact of SocialFinder.

Here is what it does: It finds you social networks of any of your contacts with a very high precision. We are not looking for a name comparison like many do in registration forms but for email match. Jim Brown may exist hundred times. But JimBrown33@yahoo.com exists only once. This turned out to be a really cool enhancement. Give it a try.

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Xeesm Featured in new book, “Social Media in Telecommunications”

Posted by clerecomm in Best Practices, General, NewsTabs, Product News and Updates Wednesday, 2 June 2010 11:03 3 Comments

Xeesm was recently featured in a book developed by Hollie Clere of Clere Communications; to better equip Telecommunications Professionals in Social Media.  It discusses the different terminology, applications and functionality of the Social Media CRM Tool.

Hollie states, “After creating profiles on multiple mediums, discovering things I like and don’t like, I have found that with Telecom; there are specific social media spaces that were more effective than others. 

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