Category: Partners
The Social Technology Cloud
Posted by Axel Schultze in Edge, Flights, General, Partners, Social CRM, Social PRM
Thursday, 17 June 2010 09:16
The level of confusion around technology and technology definitions is increasing. The Social Media Academy together with Xeesm worked on a way to resolve confusion and help explain the major pillars of the Social Technology Cloud.

Welding wings on a bus and calling it an airplane
Posted by Axel Schultze in Best Practices, Edge, Flights, General, Partners, Social CRM, Video Clip
Thursday, 20 May 2010 16:34
Social CRM in Great Details
Sorry it’s a bit long but the topic isn’t that simple either.
There are two reasons why people think about social CRM:
1) Everybody is talking about it.
2) Your objective is to realign your business with your market.
You have two options for Social CRM: