Xeesm LoginCategory: Best Practices
My tire dealer’s Social CRM
Posted by Axel Schultze in Best Practices, Edge, Flights, General, Social CRM Monday, 21 June 2010 10:24 No Comments
My tire dealer (Western Tire) and my local car dealer are using social media in an innovative way – different from what people may think and very successful.
First what they didn’t do:
- No fan page
- No online community
- They have both no blog or any major “presence”
Now what they do:
- The majority of their team mates have an account in Facebook, Twitter, and MySpace
- They asked their clients if they are in the social web and if they may connect. In order to make it easy for all parties to exchange the sites and networks they asked them to share their Xeesm (a little free tool to keep all your social sites).
Xeesm/SocialFinder – Know where your customers are
Posted by sitemaster in Best Practices, Flights, General, Product News and Updates Thursday, 3 June 2010 00:40 No Comments
Finding all the social networking profiles of your customers is tedious work. Some companies even shy away from engaging in the social web as they don’t even know if their customers are present in any of the networks. The new “SocialFinder” changes the way you look for your customers. With a single click we grind through approximately 400 Million records and augment your customer profile with social network profiles from LinkedIn, Facebook, Twitter, Flickr, Youtube and over 100 other sites.
Xeesm Featured in new book, “Social Media in Telecommunications”
Posted by clerecomm in Best Practices, General, NewsTabs, Product News and Updates Wednesday, 2 June 2010 11:03 3 Comments
Xeesm was recently featured in a book developed by Hollie Clere of Clere Communications; to better equip Telecommunications Professionals in Social Media. It discusses the different terminology, applications and functionality of the Social Media CRM Tool.
Hollie states, “After creating profiles on multiple mediums, discovering things I like and don’t like, I have found that with Telecom; there are specific social media spaces that were more effective than others.