XeeSM – what the heck is it
Posted by Axel Schultze in Best Practices, General, Social CRM, Social HTM, Social PRM, Social PSM Friday, 22 January 2010 16:12 No Comments
This answer is over due – so let’s give it a try:
XeeSM is helping you to better manage your social relationships and your social sites. One key word: “Approachability”
1) XeeSM gives you a social map
You can put all your social networks and sites in one list rather than trying to remember where you have what. So you have your own social site directory. You can add change, sort, order as you like it. You will love to have it all in one place.
2) XeeSM helps you boost your approachability
How many people complain about businesses being not approachable. But it’s not the “business” it’s the people in the business. You may want to share your Xeesm with everybody you know. You make it so much easier for your customers, friends, partners to find you in all the places and spaces you are. And if you make a change – everybody is always up to date. Now you come across much more approachable. You will notice that you quickly get more connections on more networks.
3) XeeSM helps you to keep track of all your social connections
You can create a list of all your contacts and THEIR social sites. You add and subtract people from that list as you wish. You visit the people by clicking on them in your Xeesm, rather than searching them every time you visit a network. You will notice that XeeSM helps you focus on people and get less distracted from social noise. Unlike your old address book or contact manager – Your contacts in XeeSM are updated by your connections.
4) XeeSM is your and your team’s social relationship utility
You will soon experience a whole new world of social relationship management. Now you can use XeeSM as your social customer relations tool or your social partner manager or human resource tool and many other social applications. You will now be able to substantially grow your networks and influence while keeping a deep connection and not getting superficial. You mange a powerful social map of your network.
5) Xeesm is your social business application platform
As you and we progress in the way we interact with clients and partners new ideas pop and you find new ways of doing things. The Xeesm application platform allows to add new modules that are especially built for you. So for instance a social sales module that helps you align your business processes with how people buy. Or the the new deal registration module for partners, bringing partner management to an all new hight.
At the end, a XeeSM is a XeeSM a highly social engagement tool, and philosophy to create a better customer experience.
To navigate through the new world, you need a map. “See the Social Map” is short Xeesm
(pronounce ’see sam’)
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